Accessibility: Accessibility support

Library Services is committed to providing a range of accessible facilities and services, some of which are specifically designed for people with disabilities and those with specific learning differences.

We work closely with colleagues in the University's Disabilities and Dyslexia Service, who advise us of adjustments required by students using an Internal Needs Assessment Report (INAR).

If you do not currently have an INAR in place then please contact the Disabilities and Dyslexia Service (DDS) to discuss your needs.

If your INAR indicates that it is appropriate, we can provide the following services:

• Assistance in using the online catalogue.
• Assistance in locating material on the shelves.
• Extending the loan period on 1 week loan items to three weeks. However, fines are charged for the late return of 1-week loan items as for all students.
• Book-fetching service: please note there is a delay in retrieving requested material.
• Book fetching requests online: where Online Reservations are rejected because the catalogue display indicates that the book is Available, students whose INAR includes Book Fetching may email requests to library@londonmet.ac.uk or speak to a member of Library staff by phone or in person stating which library they wish to collect the books from, and staff will place the reservation for the student. Select the Library where you wish to collect the book to find the appropriate contact details.
• Advice on obtaining print materials in alternative formats for students with visual impairment.

The University also provides a range of assistive technologies, details of which can be found on the DDS website.

Each Library has green ergonomic chairs for general use by those with an additional need or temporary injury.

Working assistance dogs are permitted in the Libraries. Animals classified as ‘emotional support animals’ are not usually accepted but special cases will be considered.

Any member of the library staff will be happy to assist you in your use of the library; in addition, each library has a designated person who is responsible for liaising on library matters with disabled users and the Disabilities and Dyslexia Service.

The London Metropolitan University Disabilities and Dyslexia Service (DDS) offers advice, information and support for students (including apprentices) who have a disability.

Visit the Disabilities and Dyslexia Service (DDS) web pages for information on how to register with the service and what's available to you.

If you need to contact DDS you can phone them on 020 7320 2848, or email them at 

studentservices@londonmet.ac.uk